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October 23, 2024

M72 Australia & New Zealand 2025 FAQ

#### When and where is Metallica playing?

[View all upcoming tour dates](http://www.metallica.com/tour "Metallica's Upcoming Tour Dates") currently scheduled for 2025.

#### Will more shows be added to the tour?

All planned dates for 2025 have now been announced.

#### When do tickets go on sale?

Tickets go on sale to the general public on Monday, 4 November at 12 PM Local Time (time zone in the city where the particular show occurs).

#### What about presales?

Fan Club presales start on Tuesday, 29 October 2024. Times vary by show location. There are also a variety of other presales. [Check out the complete list of presales.](https://metallica.lnk.to/M72PresaleInfoAU-NZ2025 "M72 Australia & New Zealand 2025 Presale List")

#### Will accessible tickets be available during the presales?
Yes.

**Melbourne & Perth:** Accessible tickets (including Companion Cards) can be purchased by calling our Customer Service team on the Accessible Bookings line Monday – Sunday 9am – 5pm AEDT: 1300 446 925. **This phone number is reserved for patrons with accessibility requirements and companion cardholders and cannot process any other ticketing requests.**

Accessible tickets, both during the Presales and the General Public sale period, can also be requested via our Submit a request – Ticketmaster Help. Please be sure to include your relevant presale code or direct URL if wanting to make a booking during the presale period.

Venues are solely responsible for establishing their own accessible ticket policies. Availability and type of accessible seating tickets will vary by venue. 

**Adelaide, Brisbane & Sydney:** Availability & type of seating will vary & is set by the venue.
Complete the Accessible Seating Form and we will contact you to process your booking here.

**Auckland:** Accessible seats can be purchased by calling our Customer Service team on the Accessible Bookings line:  09 970 9711 . This phone number is reserved for patrons with accessibility requirements and companion cardholders and can not process any other ticketing requests. 

#### Are there accessible seating tickets available with Enhanced Experiences?

Yes, we can accommodate accessibility issues, but you must email the Enhanced Experience customer service address after purchase. The request will be logged, and operational logistics to accommodate you will be made based on lounge locations as well as ADA-accessible seating. EE Australia/New Zealand – [met.ee.au.nz@superfan.live](mailto:met.ee.au.nz@superfan.live "Email Superfan Customer Support").

#### I am a Fifth Member. How do I access the presale? How do I get a code?

All Fan Club members need to [request a personal presale ticket code](../presale-codes "Get a Presale Code"). Your code will be e-mailed to the address on your profile and appear on your Fifth Member profile page. Each code is good for purchasing up to four tickets per show.

For more information or to sign up to join the fan club, please visit [metallica.com](https://www.metallica.com/register "Become a Fifth Member").

For member inquiries, complete the form at [metallica.com/contactus](https://www.metallica.com/contactus "Open a Support Ticket").

#### How many tickets can I buy for each city?

**Standard GA, Standard Seated Tickets, & Enhanced Experiences:** There is a four-ticket limit for presales and a six-ticket limit for general on-sales for all shows in Australia and New Zealand, **EXCEPT** for any of the “Snake Pit” Enhanced Experiences (“Nothing Else Matters” and “Moth Into Flame”) where the limit is two for both the presale and general on-sale.

#### I do not live in the same country where I would like to attend a show(s). Can I still purchase tickets?

Yes, in most cases, you should have no issues purchasing tickets outside of your home country. You may want to confirm with your credit card company before the on-sales.

#### Are there any No Repeat Weekends or takeover events in Australia or New Zealand?

All stops in Australia and New Zealand are One-Night-Only shows. At this time, no takeover events are planned.

#### What are the Enhanced Experience packages?

Enhanced Experiences are available for all shows in Australia & New Zealand. Offerings include access to a meet and greet, production and stage tours, food and beverage in the Black Box Lounge, Snake Pit Passes, and early entry into the venue. Visit [wearesuper.co/metallica](https://www.wearesuper.co/metallica "Get More Info on Enhanced Experiences") for more details.

#### Will there be hotel/travel packages available for these shows?

Yes! Travel packages, including hotel and ticket options, are available for Perth, Melbourne, Sydney, and Auckland. Visit [metallicatravel.com](https://www.metallicatravel.com "Get More Info on Travel Packages") for more information and to purchase.

#### What is the “Snake Pit?”

For this run, the stage will be at the end of each stadium, and the famed Snake Pit will be right in front of it, in the middle of the stage thrust.

#### How can I buy a Snake Pit ticket?

Individual Snake Pit tickets are not available for purchase during this leg of the tour. However they are a part of the "Nothing Else Matters" and "Moth Into Flame" Enhanced Experiences at [wearesuper.co/metallica](https://www.wearesuper.co/metallica "Get More Info on Enhanced Experiences"). The Fan Club also intends to host contests for Snake Pit Passes as frequently as possible.

#### What is an “I Disappear” Ticket, and how can I buy one?

Formerly known as the “Black Ticket,” the I Disappear Ticket gives you access to all Metallica shows during the run in Australia & New Zealand. I Disappear Tickets are available only via the Enhanced Experiences site at [wearesuper.co/metallica](https://www.wearesuper.co/metallica "Get More Info on Enhanced Experiences").

The Australia & New Zealand I Disappear Ticket does **NOT** allow entry to shows in other countries and is **non-transferable**.

#### Who will the support acts be?

Our North American tour partners, Suicidal Tendencies, and new friends, Evanescence, will join us on this run.

#### Is the show suitable for children?

This is at the discretion of parents/guardians. Explicit language may be used during the performance.

#### Is there a bag policy at the venue?

Bag policies vary from market to market. Please check your venue’s website for more information about their bag policies.