Submit a ticket

Exchanging Items

Exchange items should be equal in price to the items returned.

The Metallica Store

2300 Gainsboro St
Ferndale, MI 48220-1330
USA

Fanmail

369-B Third St #194
San Rafael, CA 94901-3581
USA

Quick Help Links

If you still need to submit a ticket, please verify it was process correctly by checking your email inbox for a confirmation.