**To download, you must be on a desktop computer or laptop. Downloads will not work on mobile devices like an iPhone or iPad.** ## OFFICIAL RELEASES After you have completed your purchase, click the “VIEW RECEIPT” button on the order confirmation page. By clicking this button you’ll be taken to your web receipt. When your web receipt has loaded, click on the “DOWNLOAD” button. After you click this button, your browser will initiate the download by asking you where you would like to save the ZIP file. Once your download is complete, you will need to extract all files from the ZIP file. If you are on a PC, you can right-click on the file and then click “Extract All.” If you are on a Mac, all you need to do is double-click on the icon and your ZIP file will be unpacked. If you ever need to view your web receipt and you don't have your email receipt handy please review your Order History located in [your profile](https://www.metallica.com/me). ## LIVE METALLICA RECORDINGS **Please Note: You will only be able to download your Live Metallica recordings for 48-hours after you have begun the download process.** **For MP3 Purchases:** After you have completed your purchase, click the “VIEW RECEIPT” button on the order confirmation page. By clicking this button you’ll be taken to your web receipt. When your web receipt has loaded, click on the “DOWNLOAD” button. After you click this button, your browser will initiate the download by asking you where you would like to save the ZIP file. Once your download is complete, you will need to extract all files from the ZIP file. If you are on a PC, you can right-click on the file and then click “Extract All.” If you are on a Mac, all you need to do is double-click on the icon and your ZIP file will be unpacked. **For FLAC/FLAC-HD/ALAC/ALAC-HD Purchases:** After you have completed your purchase, click the “VIEW RECEIPT” button on the order confirmation page. By clicking this button you’ll be taken to your web receipt. When your web receipt has loaded, click on the “DOWNLOAD” button. You will then be taken to a page to download your files. We recommend downloading your files manually by right-clicking the file name and clicking “Save Link As…” You can also use the Nugster Downloader App. The Downloader requires the most recent version of Java and is NOT compatible with Google Chrome.
